Privacy Policy

1. Who we are

The operator of qbenix.com and qbenix.vn (the “Site”) is CÔNG TY TNHH QBENIX (QBENIX COMPANY LIMITED), enterprise registration number 0319051055, registered at T1-A03a.18, 3rd Floor, Tower T1-A, M-One Apartment Complex, 35/12 Bế Văn Cấm, Tân Hưng Ward, Ho Chi Minh City, Vietnam (“QBENIX”, “we”).

For any questions about personal data, contact us at info@qbenix.com.

2. What data we collect

Data you provide. When you submit a request through a form on the Site, we receive: your name, a contact for reaching you (email, phone, or messenger), and the text of your message.

Data collected automatically. When you visit the Site, technical data may be collected: IP address, device and browser type, pages viewed, and referral source. This data is collected through cookies and similar technologies by analytics and advertising tools: Meta Pixel (Meta Platforms, Inc.) and Google Analytics (Google LLC). These tools only run after you accept cookies in the banner shown on the Site; if you decline, they are never loaded.

We do not collect payment data on the Site: no payments are processed here.

3. How we use data

Form data is used to contact you and respond to your request, prepare a service proposal, and communicate about your project.

Technical data is used to analyze Site traffic, measure advertising performance, and improve our materials.

By submitting a form on the Site, you consent to the processing of the data you provide for the purposes described above, in accordance with Vietnamese personal data protection law (including Decree 13/2023/NĐ-CP).

4. Who data is shared with

We do not sell personal data and do not share it with third parties for their own purposes. Data is processed only by services that support the Site and our communication:

Formspree, Inc. processes form submissions: request data is delivered to our corporate email. Meta Platforms, Inc. and Google LLC process de-identified technical data as part of Meta Pixel and Google Analytics. In the future, request data may be stored in our CRM system: in that case it will remain under QBENIX control and be used for the same purposes.

These services may process data on servers outside Vietnam. By submitting data through the Site, you agree to such processing.

5. How long data is kept

Request data is kept for as long as needed to communicate about your inquiry and possible cooperation, after which it is deleted or anonymized. Retention of analytics data is governed by the settings of the respective services (Meta, Google).

6. Your rights

You may ask us: what data of yours we hold, to correct or delete it, or to withdraw your consent to processing. To do so, write to info@qbenix.com from the address or contact you used in your request. We will respond within a reasonable period as required by Vietnamese law.

You can accept or decline these cookies at any time using the cookie banner on the Site (reopen it via “Cookie settings” in the footer), or limit collection of technical data by disabling cookies in your browser settings or using the opt-out tools provided by Meta and Google.

7. Children

The Site is addressed to a business audience and is not intended for persons under 18. We do not knowingly collect children’s data.

8. Changes to this policy

We may update this policy. The current version is always published on this page with its last-updated date. Material changes take effect upon publication.